Diagnosis - iPhone 6 Plus View larger

Diagnosis - iPhone 6 Plus

What is the problem with your iPhone 6 Plus ?


If your iPhone 6 Plus is showing signs of issues to which you can not locate on our website diagnosis service is the correct option to select. 

What will Free Fusion replace under this repair ?

Diagnosis service means that you will send us your device and we will assess it.

  • -If possible to repair and fix your iPhone 6 Plus we will then contact you via email 
  • -If you are happy with the quote given to you then we will send a direct payment link and complete your repair once paid. 
  • -If following the diagnosis you do not wish to have your device repaired we will send your device back to you and you only have to pay the admin fee as stated in our terms and conditions



How long will repair diagnosis iPhone 6 Plus take ?

 

  • - All standard online orders are treated with urgency and we aim to have all repairs done within 24/48 hours.
  • diagnosis we need a minimum of 24 hours to assess the issues you are having. With more difficult issues charge test may be required and these can take 48 hours.  

We at Free Fusion strive to have the fastest repairs around.

 

How will my iPhone 6 Plus be returned ?

  • We return all packages via 1st class recorded delivery with Royal Mail. This covers up to £50 compensation if ever lost or damaged during the return of your Apple Device.
  • However, do you wish to upgrade your return postage to special delivery and have compensation up to £500 then please do so at the check out. 


(Please note if Royal Mail lose your package we can only claim for up to the amount stated above and no more)

        

How does the process work ?


Once we receive your iPhone we will send you an email to let you know its here:

  • -We will keep you updated during your repair and will send you an email each time your device moves through the process. 
  • -All our repairs iPhone 6 Plus are done using the highest quality OEM parts. 
  • -Diagnosis covers engineer checking only but if they find an issue with the device and a part is needed to have  the device working our admin team will contact you via email and let you know exactly what it is you need and how much it will cost.
  • -If you are happy with our quote we will send a direct payment link from Worldpay to pay for the repairs.
  • -Once repaired we will send one last email to let you know its been shipped.

 

Other important information 

  • Did you know that Free Fusion have been working in the mobile repairs industry for over 5 years !
  • Our engineers have undergone vigorous training to be able to handle your device with care.
  • Free Fusion also have the Data Protection Certification. This means that you can be confident and comfortable in the knowledge that all your data and information stored on your device is safe.
  • We use Worldpay for secure fast payments and even have a physical store you can visit if you prefer to have your iPhone 6 Plus repaired while you wait.

 

Where can I leave a review ?


Had a great experience and want to share it with other users? Below are just a few places you could leave reviews

eKomi – eKomi will send out an email to you 5 days after your device is shipped to check how your service was.
Trust pilot - https://uk.trustpilot.com/review/iphonespecialist.co.uk
Facebook - https://www.facebook.com/freefusioncorby/

 

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Please note that we repair all Apple products but are not an official Apple repair store. Please see terms and conditions for all information.

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